Q and A

Store Policies

Sydney, Australia

Where are you Based?

Why Orange Bicycle?

I'm Maggie the business owner and I named the business after my beloved orange bicycle which for me represents adventure, freedom, individuality, health and helping the environment and society.

What is your Purpose?

To make useful products which bring more joy into people's lives! The products are designed to remind people of the good times. Just like the carefree days of riding bicycles with your friends. Orange bicycle designs is where nostalgia and contemporary living meet. 

How are you embracing ethical fashion production?

Trading ethically is an important value for us. We try to incorporate ethical production practices wherever we can. For us it means using re-purposed materials such as leather offcuts from reputable upholsterers to make leather handles and street banners to make bags. We produce items locally so the transport costs are minimal. Minimal resources are required to produce products and inventory is not waiting around to be sold. 

Custom made Orders?

You want bespoke? Any product can be produced in almost any fabric. Simply browse the fabrics and click on the link to arrive at the custom made orders page, or click on custom made orders tab in the menu bar. 

Payment?

Postage?

Visa, Mastercard and PayPal are all accepted forms of payment. 

Items will be delivered to the delivery/shipping address supplied by your payment provider. The turnaround time for orders is 3-4 weeks. Many products are made to order. If the desired product is already in stock it will be posted within a week. Free domestic and international postage storewide on all retail orders. 

Special offers and discounts?

Returns

Items offered at a discount are only available for the specified time.

Orange bicycle designs happily accepts returns on full priced items only. Reduced stock cannot be returned. A full cash refund or exchange will be offered. Change of mind returns will be accepted for unused products. The products must have been purchased within the past 6 months however and the postage is NOT refundable. Custom made items can only be returned if the design is deemed re-sellable. This will be determined by Orange bicycle designs. Please contact Orange bicycle designs for an assessment. 

Care Instructions

Hats- To clean XL and Floppy sun hats wipe marks with a soapy cloth or make up wipes. Line dry. Hand washing and machine washing should be avoided. However Newsboy caps and Bucket hats may be gentle cold machine washed. Line dry. Warm iron if necessary.  

Bags- Most bags may be machine washed on a cold gentle cycle. Line dry. However any products containing leather such as Hobo bags must be hand washed with mild laundry soap and line dried afterwards. The leather may get wet but must thoroughly air dried afterwards. Leather cream may be used on the leather to keep it in top condition.

Are there other designers like youself in Australia?

Yes there are. Visit the Glebe Artisans Market facebook page.