Q and A
WHERE ARE YOU BASED? Sydney, Australia.
HOW DID YOU CHOOSE THE NAME? I’m Maggie the business owner and creative behind Orange bicycle designs. The business was named after my beloved orange bicycle which for me represents adventure, freedom, individuality, health, and helping the environment.
WHAT IS THE PURPOSE OF ORANGE BICYCLE DESIGNS?- To make useful products which bring more joy into your life. We make hats with character which offer an alternative to plain neutrals for everyday wear. Hats frame the face and are the solution for people who aren’t into doing hairstyles. A hat makes your outfit look put together. Hats are the only true solution for keeping face wrinkles away (just ask any dermatologist), and are ideal for bad hair days. After all these advantages we often wonder why they are not worn by everyone as they used to be? We would love to see them come back into mainstream fashion again and are sure many others adore hats as much as we do!
We enjoy making practical, colourful fun bags which aren’t catered for in the market. We make bags for the creative, quirky person who doesn’t mind standing out. Do you want alternatives to businesslike and sporty bags? The products are designed to remind you of the good times. Just like the carefree times of riding bicycles with your friends. Orange bicycle designs is where nostalgia and contemporary living meet.
CARE INSTRUCTIONS- Hats- To clean XL and Floppy sun hats wipe marks with a soapy cloth or make up wipes. Line dry. Hand washing and machine washing should be avoided. However Cadet caps and Bucket hats may be gentle cold machine washed. Line dry. Warm iron if necessary.
Bags- Most of the bags can be machine washed in cold water on a gentle cycle. Line dry. Warm iron if necessary. Always check care instructions online. Some wool, suede and tweed fabrics should be hand washed in lukewarm water.
RETURNS- Orange bicycle designs happily accepts returns on full priced items only. A full cash refund or exchange will be offered. Change of mind returns are accepted if the item/s were purchased in the last 6 months and the products are unused. Custom orders cannot be returned.
We work super hard to provide a quality high performing product however life isn’t perfect. If for some reason the item you have purchased has a fault, if course it can be returned for an exchange or cash refund. Reduced or discounted stock cannot be returned or exchanged.
POSTAGE- Items will be delivered to the delivery/ postage/ shipping address supplied by your payment provider. The turnaround time for orders is 3-4 weeks, because the machinists need about two weeks to compete the order. If the desired product is already in stock it usually is posted to you within 2-3 days. We offer free domestic and intentional postage on all our orders so there are no extra costs to consider when you purchase from us.
HOW ARE YOU EMBRACING ETHICAL PRODUCTION? Ethical fashion has become so significant today and is an important value at Orange bicycle designs. We try to incorporate ethical production practices wherever possible. That means using repurposed fabrics such as former street banners to line our bags and leather offcuts from reputable upholsterers to make our accessories. Many of our products are made to order so inventory isn’t waiting around to be sold. Currently all out products are 100% made locally; including suppliers and production so transporting materials and stock is kept to a minimum. In the future we plan to include more environmentally friendly materials such as linen and hemp.
CUSTOM MADE ORDERS- Do you want something no-one else has? Are you interested in a bespoke hat or bag? Any product can be produced in almost any fabric. We will advise before production if a fabric you have chosen isn’t suitable for the product chosen and you could choose something else or we would refund you.
To order see the fabrics tab in our menu bar. Simply browse the fabrics and click on the link to arrive at the Custom Made orders page, or click on the Custom Made orders tab in the menu bar. Each product page also has a Custom Made option to make it easy to order something special for yourself.
Please note there are no returns, refunds or exchanges on custom orders.
PAYMENT- Visa, Mastercard and Paypal are all accepted forms of payment.
SPECIAL OFFERS AND DISCOUNTS- Special offers are only available for a limited time. Returns are not available with discounted products.
ARE THERE OTHER DESIGNERS LIKE YOURSELF IN SYDNEY? Yes there are. Here are two of the best venues in Sydney.
Artisan’s Market Glebe. Visit the Artisan’s Market Glebe facebook page. This carefully curated market showcases Sydney’s best emerging creative talent. The market is held quarterly in Sydney’s hip Glebe and is well worth a visit.
The Fibre Arts In Australia shop in Sydney’s trendy Balmain. This shop is really a creatives collective of Sydney’s best craftspeople, designers and artists. Visit the Fibre Arts in Australia shop in Sydney’s trendy Balmain (see below). Both Glebe and Balmain area short bus ride from Sydney’s CBD.